Returns and Exchange Policy: (These terms and conditions are applied for online purchases)
• To benefit from Return, Exchange and Warranty services regarding the company polices, original invoice is required.
• To be eligible for a return, your item must be unused and in the same condition that you received it.
• Item has to be in original packing condition for a return, exchange.
• Return is within 3 days and exchange is within 7 days of date of purchase.
• Item purchased through vouchers, credit card or through installment service cannot be refunded in cash
• Accepting shipment from shipping company declares that the shipment (carton) is in good condition and it is sealed upon receiving.
• The return and exchange period are calculated from the date of delivery and you must have the sealed invoice that arrived with the shipment.
• Client is responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
• Return and exchange can be done through Clear Vision Eye care showroom at Riyadh.
• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.
Defective Items Replacement, Wodoh Alroyaa ( Clear Vision Eye Care ) will replace purchase with a manufacturing defect with a similar item within three (3) days of purchase date based on following condition:
• Product must be free of scratches or signs of misuse.
• Original packaging along with the box, user manuals and accessories must be returned with the product.
• A technical report from the authorized Service Center might be required prior to replacement.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will notify you as soon as possible on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund with considering the terms and conditions of online payment methods.